Airport Information Support Centre

Answering your questions 24/7
Employee at information kiosk serving traveller in Athens International Airport

Information Services

Our Airport Information Services staff will be happy to assist you & guide you on all airport related matters available daily, 24 hrs.  

You may find them at the Airport Information counters on the Arrivals & Departures Level, or walking around the Terminal areas.  

You may contact them at the Airport Information Services Center at (+30) 210 3530000 or at airport_info@aia.gr  

You may also use the red phones throughout the Terminals, connecting you directly with the Airport Information Services Center.

Information Counter Departures

All Users Area, Departures, between Entrances 2&3  

Available daily 24 hrs

Information Counter Arrivals

All Users Area, Arrivals, next to Exit 3. 

Available daily 24 hrs

Information Counter Intra Schengen

Schengen Area , Departures, opposite Gate B21 

Operating according to flight schedule

Information Counter Satellite Terminal Building

Passenger Area, Departure Hall.  

Available daily 24 hrs

Need assistance?

Assistance desk for passengers with reduced mobility at Athens International Airport

Assisted Travel

Assisted travel services offer support to individuals with reduced mobility, disabilities, or special needs, providing assistance from arrival to departure. Our dedicated team is here to help you navigate the airport with ease, ensuring your journey is as smooth and stress-free as possible.

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