The Athens International Airport is the first airport worldwide that implements a bot app through Facebook Messenger!
Following the success of ATH Messenger that is provided on Facebook and Twitter, AIA achieves new international innovation by revamping its presence and implementing the Facebook Messenger bot, the “clever programme” that quickly responds to the users’ communication, offering more service and airport information in real time! The ATH Messenger bot, taking advantage of new tech features, allows users simply with the usage of the Facebook Messenger to easily chat with the bot programme, receiving without delay «online» updates around the clock regarding the flight of their interest, special retail offers, timetables and airport parking services / e-parking. For this new service Mr. George Demetriades, AIA, Director of Information Systems and Telecommunications Business Unit said: “The bots are programs that perform a specific task in an automated manner where human intervention is not necessary. It is an application that will revolutionize the way we use our smartphones because the more it evolves, the more it reduces the use of many different applications as with a simple command, we will be able to perform everything we want via the Facebook Messenger. AIA invests heavily in providing high quality services and that is why we explore, expand and create new innovative services; The ATH Messenger bot is one of them. The ATH Messenger is an application that reflects the zeitgeist seeking convenience, interaction and direct information.” To begin, start a call seeking the @ATHMessenger through the Facebook Messenger For the operation of the «ATH Messenger», a page (www.facebook.com/ATHmessenger) has been created Help Guide: https://www.youtube.com/watch?v=Vz36IjGD840 AIA Press Office tel.: +30 (210) 3537227 press_info@aia.gr
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