PAIR AND WIN TERMS & CONDITIONS

The company "Athens International Airport S.A." (AIA) in collaboration with the stores Ergon and Amore, the Sofitel Athens Airport Hotel and the airline company Turkish Airlines, hereinafter referred to as the "Organizer", are organizing a contest titled Taste the Shopping Euphoria Pair & Win, hereinafter referred to as the "Contest" with the following terms of participation, hereinafter referred to as the "Terms".

The Contest is addressed to all Turkish Airlines’ passengers in all direct flights to and from Athens International Airport (“Eleftherios Venizelos”), hereinafter referred to as the “Airport”, for the period from August 1st to October 31st, 2024.

The Contest will be held within the Ergon and Amore stores, located within the Extra Schengen area of the Airport and the Sofitel Athens Airport hotel, located opposite the Airport.

1. Contest Duration

The Contest will run from August 1st to October 31st, 2024.

2. Prizes

The Contest will select 3 winners – one each month – who will win:

Two (2) return economy class airline tickets (including taxes) from Turkish Airlines for one of the following three routes:

  1. First month winner: Athens – Thailand (via Istanbul)
  2. Second month winner: Athens – Mexico (via Istanbul)
  3. Third month winner: Athens – London (via Istanbul)

The as above flights are not performed directly from the Airport and for this reason the prize includes the stopover.

Only Turkish Airlines passengers, who have reached the age of eighteen (18) on the day of their participation in the Contest, are eligible to participate in the Contest. Employees of AIA, Amore and Ergon stores, Sofitel Athens Airport hotel and Turkish Airlines are excluded. If a passenger is selected as a winner of one of the as above routes, they will not be able to be again winner of another route through the Contest. If, the passenger who has won in a previous draw of the Contest is drawn again as winner, the Organizer reserves the right to award the prize of the Contest to the first runner-up.

3. Contest Participation Process:

3a. For Ergon and Amore stores:

The passenger will receive the discount coupon with relevant information from the Turkish Airlines check-in counters at the Airport.

The passenger can then visit and use the discount coupon at Ergon and Amore stores located in the Extra Schengen area by selecting their dine-in service and showing the discount coupon and boarding pass to each store employee. Based on the coupon, he/she will receive (a) 10% discount on the restaurant menu (including the menu of alcoholic drinks) and 30% on the dessert menu, for orders of €20 or more per person.

After completing the purchase, the passenger should scan the QR code of the Contest, which will be marked at the cashiers and tables of the shops participating in the Contest and fill in his/her details in the form linked to the QR code of the Contest.

The information he/she will be asked for is: First Name, Last Name, Contact Phone, Email.

Afterwards, he/she should upload a photo of the purchase receipt and his/her boarding pass, give consent to the processing of his/her personal data and accept the terms of the contest and press the SUBMIT button.

For the participation to be valid, the passenger must register his/her participation on the day of his/her trip and the trip must have taken place from 01/08/24 to 31/10/24.

3b. For Sofitel Athens Airport hotel:

The passenger will receive the discount coupon with relevant information from the ground handler’s staff of the Turkish Airlines upon arrival at Athens Airport. For operational reasons, flight TK1849 IST-ATH is excluded from the contest.

Afterwards, the passenger has to visit the Sofitel Athens Airport hotel and use its Bar or Restaurants, so that they can participate in the Contest.

When placing his/her order, the passenger will have to show the service staff the discount coupon, to receive a 25% discount on all products of the Bar or the Restaurants of the hotel. The discount is valid on any date between the competition period from 01/08/24 to 31/10/24.

After completing the purchase, the passenger should scan the QR code of the Contest, which will be marked at the cash registers of the shops participating in the Contest and fill in his/her details in the form linked to the QR code of the Contest.

The information he/she will be asked for is: First Name, Last Name, Contact Phone, Email.

Afterwards, he/she should upload a photo of the purchase receipt and the boarding pass, give consent to the processing of his/her personal data and accept the terms of the contest and press the SUBMIT button.

NOTE:

If the passenger does not use the coupon on the day of his/her arrival, he/she has the chance to take part until the end of the Contest on 31/10/2024. However, for the valid participation in the Contest, he/she must have kept and uploaded, on the participation platform, the arrival boarding card and the payment receipt.

4. Use of rewards

Air tickets provided by Turkish Airlines will include, in addition to the total cost (including taxes), 1 piece of checked-in baggage.

The process of booking / issuing the air tickets will be performed directly by Turkish Airlines.

Winners of the Contest will be informed by AIA of the contact details of the Turkish Airlines’ representative, who should be contacted to be informed about the prize redemption process.

Winner's chosen travel dates may have to vary depending on flight availability.

Easter, Christmas and high season dates of the summer period are excluded from the possible dates.

Tickets can only be used by the winner and his/her designated companion and only for the route they have won.

Tickets cannot be transferred, sold, redeemed or used on another airline or destination.

No changes are allowed after the tickets have been issued. Taxes are non-refundable.

There is no compensation in case of non-use of air tickets or boarding denial.

Winners should have all necessary travel documents (passport, visa, etc.) on their own responsibility and diligence.

Travel must be completed no later than 31/07/2025 (last date of return from the destination).

If the above time period has lapsed and the winner has not traveled for any reason, he/she loses every right or claim to the prize, without any exception whatsoever.

5. Procedure and dates of draws / Announcement of winners

The monthly electronic draws to select the three (3) winners will take place as follows:

1st Winner: 03 September 2024

The 1st Winner wins two (2) return economy class airline tickets from Turkish Airlines for Athens – Thailand route, with a stopover in Istanbul.

2nd Winner: 02 October 2024

The 2nd Winner wins two (2) return economy class airline tickets from Turkish Airlines for Athens – Mexico route, with a stopover in Istanbul.

3rd Winner: 04 November 2024

The 3rd Winner wins two (2) return economy class plane tickets from Turkish Airlines for Athens – London route, with a stopover in Istanbul.

In the draw of every month, the users who registered participation in the previous month will participate , specifically: (a) users who registered participation from 01/08/24 until 31 /08/24, will participate in the draw that will be held on 03/09/24, (b) users who registered participation from 01/09/24 until 30/09/24 will participate in the draw that will be held on 02/10/2024 and (c) users who registered participation from 01/10/24 until 31/10/24 will participate in the draw that will be held on 04/11/24.

The electronic draw to select the winners will take place at AIA’s offices among the valid participants.

If for any reason the carrying out of the electronic lottery is not possible to take place on the aforementioned dates, AIA reserves the right to change these dates at any time with prior notice update of the Contest’s Terms, which are posted on the website of AIA.

Winners will be notified via email or contacted by phone in the number they had stated in the Contest participation form.

6. Furthermore:

If the winners do not appear within twenty (20) calendar days after being emailed or contacted by phone, the Organizer will contact the first runner-up. If the first (1st) runner-up does not subsequently appear within twenty (20) calendar days, the Organizer will contact the next runner-up. In the event that communication is not possible with any of the runners-up, then the prize will be cancelled.

During the electronic communication, the winner will be asked for his/her full details as shown on his/her passport and/or ID Card (surname, father’s name, date of birth, fixed or mobile phone number and home address) so as the identification verification to be feasible upon redeeming of the award.

The Organizer does not bear any responsibility for anything related to the above gift, except for its delivery to the Contest winners. The Organizer is released from the obligation to deliver the gift in cases where the conditions of participation in the Contest have not been met in any way. Prizes are automatically canceled after their predetermined expiration date, i.e. after 31/07/2025.

The Organizer is not responsible in the event of an error in the system software, as well as for the obstruction of the conduct of the Contest due to fault or malicious action of third parties.

Furthermore, the Organizer bears no liability, criminal or civil, to any winner or third party, for any accident and/or damage and/or physical or material damage caused to them directly or indirectly related to the gift voucher or the trip or for any other cause, including any product selected/purchased by the winner from the stores participating in the Contest and for any cost, loss or damage of any kind incurred by the party as a result of such purchase/selection.

The results of the Contest cannot be questioned or challenged by any legal remedy.

The Organizer reserves the right to announce the names and publish photos, audio performances and video recordings of the winners on its websites, in any of its publications, as well as to advertise any relevant event.

In this context, the winners, by participating in the Contest, unconditionally agree to all of the above and all of the present Terms without the payment of any fee or compensation and are bound, without any claim for compensation, remuneration, exchange, reimbursement of expenses or in general without no other requirement, to facilitate the Organizer in the timely production of relevant visual and audio material. If the winners wish, they will be able to attend an event held by the Organizer upon its invitation. At the same time, automatically by participating in the Contest, the winners allow the Organizer to use their photos, as well as their recorded image and/or recording for advertising purposes, in any form of advertising, for one (1) year from the collection of the gifts, without prior consultation with them and without financial or other demand on their part.

Participation in the Contest automatically and unconditionally constitutes acceptance of all these Terms, without any further charge or procedure. The participation of each winner, at any stage including the delivery and receipt of the prizes, may be canceled for the following reasons:

in the event that, for any reason, he/she does not fully accept these Terms in their entirety, all of which are considered material, and do not sign a relevant declaration;

  1. in the event that his/her participation does not meet any of the Terms herein,
  2. in case his/her participation is, at the discretion of the Organizer, in itself the product of illegal technical influence on the Organizer's systems or in general fraud or unfair interference of the participant or a third party,
  3. in the event that any of the information provided by the participant is false,
  4. in the event that, for any reason, the attempt to contact the winner within the as above specified time period of twenty (20) calendar days after the announcement of the winners, is fruitless,
  5. in the event that for any reason the winner does not show up as above or shows up late in redeeming the gift voucher and/or air ticket.

In any case of cancellation of each winner’s participation, his/her right to the prize is acquired by the immediately following substitute, as he/she was declared by the lottery in the time order of his/her selection.

Participants in the Contest guarantee that they will provide true, accurate, up-to-date and complete information about themselves during their registration and the explicit consent of their participation (opt in) in the Contest (hereinafter "Registration Data"), but also for the right to delete them (Opt out) from the Registration Data.

In addition, they undertake to maintain and timely update the Registration Data so that it is true, accurate, current and complete during the Contest. If the participants use false, inaccurate, out-of-date or incomplete or misleading information, the Organizer bears no responsibility and the participants themselves are considered solely responsible for the altered depiction of their situation. The data that will be collected will include the above mentioned.

Without prejudice to other specifically stipulated, it is not mandatory to provide any additional data, which is not necessary or reasonable to request in the context of the Contest. In any case, even in case of negligence, the Organizer is not responsible for any damages of any kind – nature, related to the voluntary publication by the participants of personal details or other sensitive information of themselves or third parties. Also, the participants with their participation accept that they do not infringe any kind of rights of third parties. In any cases of this kind, the participants accept full and exclusive responsibility for any potential consequences, even in the case of malicious harassment by third parties.

The Organizer reserves the right to differentiate the conditions of this announcement at any time, by informing the public in time.

The Terms of Participation and the Personal Data Protection Statement are posted on AIA’s Website.

7. Privacy Notice

Athens International Airport S.A (AIA) acknowledges and respects the importance of user personal data privacy commits to safeguard their availability, integrity, and confidentiality for the period these are retained.

7.1. Data Controller: “Athens International Airport S.A.” (AIA), with corporate seat at Administration Building (B17), Spata Attica, Postal Code 190 19, is the Data Controller for this processing activity. You may contact AIA’s Data Protection Officer through AIA’s website https://www.aia.gr/privacy, email correspondence at [email protected] and postal correspondence addressed to:

Manager, Regulatory Compliance, Data Protection & Ethics

Athens International Airport S.A.

Administration Building (B17)

190 19 Spata, Attica

Greece

7.2. Type of personal data processed: The application processes name, contact information (phone number and e-mail address) as well as the photo of the payment receipt and boarding pass. AIA implements organizational and technical measures to secure the data protection upon their transfer as well as for the period they are stored.

7.3. Purpose and scope of processing: Data processing is necessary for the participation in the activity, upon acceptance of the participation terms and personal consent for the processing of Personal Data exclusively for the purpose of the activity.

Separate user consent is required for subscription to receive AIA’s newsletters, offers and promotion material (digital marketing).

7.4. Third party processing: Data processing is performed within European Economic Area (EEA) by the following entities, on behalf of AIA:

"Grammedia LTD (Contact Pigeon)”, seated at Leof. Pentelis Str. 74, Chalandri 15234 ([email protected]) which processes, on behalf of AIA, the consent and the personal data for participating in the subject activity and in addition for the provision of digital marketing services.

“DOPE Studio S.A.”, seated at Mesogeion Ave. 451, Ag. Paraskevi 153 43, ([email protected]) which processes, on behalf of AIA, the consent for subscription to receive AIA’s newsletters, offers and promotion material (digital marketing).

7.5. Retention Period: The personal data processed for participation in the Euphoria Pair & Win  is kept for 1 year for fulfilling the competition gifts’ purposes. Personal data as subscribers to newsletters, offers and promotions for Airport services and stores (digital marketing) is retained as long as you do not withdraw your consent.

Note: AIA may retain personal data for the duration of any period necessary to establish, exercise or defend any legal rights or at such longer retention period as may be required by applicable law.

7.6. Rights to access and manage personal data: Requests to exercise the rights of data subjects are communicated to AIA’s Personal Data Protection Officer (as per par. 1).

Note: The exercise of rights may be subject to applicable regulatory, or operational restrictions.

7.7. Right to lodge a complaint with the competent Data Protection Authority at: www.dpa.gr.