Page 31 - Corporate Responsibility Report 2013
P. 31
Corporate Responsibility Report 2013
Crisis Planning During 2013, the Airport Services implemented, namely airside safety
Emergency Medical Care (ASEMC) meetings (Safety Action Group, Safety
We aim to take all necessary safety served 3,638 cases (28.67% were Review Board and Airside Safety
and emergency planning measures for passengers and 71.37% were visitors Committee), runway safety meetings,
dealing with aviation hazards, preventing and employees). Of those only 5% were safety-related workshops (e.g. Wildlife &
accidents and eliminating or mitigating finally dispatched to hospitals while Landscaping) and training sessions.
impact should they occur. We engage the rest were treated in-house, thus
operational stakeholders and promote connotating our significant social service Furthermore, within the framework
global best practices of the aviation and support to airline operations. of our annual aviation safety audit
business sector. The Airport Emergency programme, both AIA’s departments
Plan (AEP) serves as the basic Aviation Safety as well as its stakeholders’ associated
framework for the operation in times functions were evaluated in order to
of an emergency or crisis. Its seventh Involving our airport stakeholders identify areas that may require further
edition was issued and approved by is our way to enhance and develop improvement, thus ensuring that the
the HCAA Governor in December operational effectiveness. We have set a airport remains a safe environment
2013. We collaborate with all airport Key Performance Indicator (KPI) and are for both passengers and personnel.
community members and take human committed to continuously improve it. During 2013, an external safety audit
factors principles into account when according to ICAO requirements on
planning for crisis, in order to maintain an 41.29 100,000 airside operations was carried our by
effective and professional emergency serious airside aircraft/helicopter a specialised organisation. The audit
management capability: transparent incidents per movements report certified that AIA’s SMS function
communications to achieve shared is in accordance with the international
situational awareness, large participation, ( 42 )2013 standards.
regular testing of procedures and Target
performance. During 2013, our incidents for outstanding Further progress was also made in
emergency response system was performance the development and update of major
extensively tested in 219 mobilisations. airport operational procedures, the
During the year, a number of airside most important being the Aerodrome
safety awareness sessions and airside Operations Manual (Vol. 1. Aviation
safety promotion activities were
Emergency-crisis management training and workshops
• “Removal of Disabled Aircraft” classroom training
• “Aircraft Recovery Dolly” hands-on training to airport staff
• “Airport Emergency Planning” refresher training to airport staff
• “Emergency Management System” presentation to Qatar Airways
• “Airport Emergency Planning” presentation to third parties (as per Basic Ground Handling Regulation framework)
• “TRIAGE” support training (the process of determining the priority of patients’ treatments based on the severity of their condition) to
our volunteer personnel engaged in the Baggage Handling System.
Practising Emergency Exercises
• January 2013: “Earthquake disaster” table-top exercise in the US Embassy of Athens Participants: AIA, senior US mission officers and Civil
Protection, Airport Police, Airport Fire Corps, Coast Guard etc.
• March 2013: “Fire and explosion at OFC Jet A-1 no 4 tank” exercise at OFC premises. Participants: AIA, Airport Fire Corps (AHFC), Police
(AHP), Airport Services of Emergency Medical Care (ASEMC), HCAA and OFC.
• March 2013: Table-top exercise in the US Embassy of Athens where AIA Emergency Management System was presented.
• April 2013: Emergency table-top exercise with EMIRATES to review their local emergency procedures within the Survivors Reception
Centre.
• April 2013: Unannounced exercise at the airport (SAFCO & OIC - Building 21B) simulating an accident during fuel loading and involving all
facility personnel.
• May 2013: Dangerous goods-radioactive material spill emergency exercise took place in Ground Handler’s (Swissport) warehouse that
fully mobilised involved personnel and resources. Participants: Airport Rescue & Fire Fighting Services (RFFS) and Greek Atomic Energy
Commission.
• May 2013: Table-top exercise with an aircraft crash scenario. Participants: AIA, KLM, Air France and Delta Airlines.
• September 2013: “Removal of Disabled Aircraft” exercise and practical training conducted by AIA personnel.
• October 2013: Functional Emergency Exercise in Survivors Reception Area. Emirates and ground handling staff and Airport Police tested
their readiness and the adequacy of the facility for service provision.
• November 2013: “Aircraft accident on the airport” partial scale emergency exercise that took place at limited access planning with no prior
notification. The scenario involved an aircraft that during landing experienced a malfunction that resulted in a runway excursion and a low-
impact crash. Airport RFFS extinguished the fire and rescued the entrapped aircraft occupants, while ASEMC treated them (TRIAGE system).
aia.gr / 31
Crisis Planning During 2013, the Airport Services implemented, namely airside safety
Emergency Medical Care (ASEMC) meetings (Safety Action Group, Safety
We aim to take all necessary safety served 3,638 cases (28.67% were Review Board and Airside Safety
and emergency planning measures for passengers and 71.37% were visitors Committee), runway safety meetings,
dealing with aviation hazards, preventing and employees). Of those only 5% were safety-related workshops (e.g. Wildlife &
accidents and eliminating or mitigating finally dispatched to hospitals while Landscaping) and training sessions.
impact should they occur. We engage the rest were treated in-house, thus
operational stakeholders and promote connotating our significant social service Furthermore, within the framework
global best practices of the aviation and support to airline operations. of our annual aviation safety audit
business sector. The Airport Emergency programme, both AIA’s departments
Plan (AEP) serves as the basic Aviation Safety as well as its stakeholders’ associated
framework for the operation in times functions were evaluated in order to
of an emergency or crisis. Its seventh Involving our airport stakeholders identify areas that may require further
edition was issued and approved by is our way to enhance and develop improvement, thus ensuring that the
the HCAA Governor in December operational effectiveness. We have set a airport remains a safe environment
2013. We collaborate with all airport Key Performance Indicator (KPI) and are for both passengers and personnel.
community members and take human committed to continuously improve it. During 2013, an external safety audit
factors principles into account when according to ICAO requirements on
planning for crisis, in order to maintain an 41.29 100,000 airside operations was carried our by
effective and professional emergency serious airside aircraft/helicopter a specialised organisation. The audit
management capability: transparent incidents per movements report certified that AIA’s SMS function
communications to achieve shared is in accordance with the international
situational awareness, large participation, ( 42 )2013 standards.
regular testing of procedures and Target
performance. During 2013, our incidents for outstanding Further progress was also made in
emergency response system was performance the development and update of major
extensively tested in 219 mobilisations. airport operational procedures, the
During the year, a number of airside most important being the Aerodrome
safety awareness sessions and airside Operations Manual (Vol. 1. Aviation
safety promotion activities were
Emergency-crisis management training and workshops
• “Removal of Disabled Aircraft” classroom training
• “Aircraft Recovery Dolly” hands-on training to airport staff
• “Airport Emergency Planning” refresher training to airport staff
• “Emergency Management System” presentation to Qatar Airways
• “Airport Emergency Planning” presentation to third parties (as per Basic Ground Handling Regulation framework)
• “TRIAGE” support training (the process of determining the priority of patients’ treatments based on the severity of their condition) to
our volunteer personnel engaged in the Baggage Handling System.
Practising Emergency Exercises
• January 2013: “Earthquake disaster” table-top exercise in the US Embassy of Athens Participants: AIA, senior US mission officers and Civil
Protection, Airport Police, Airport Fire Corps, Coast Guard etc.
• March 2013: “Fire and explosion at OFC Jet A-1 no 4 tank” exercise at OFC premises. Participants: AIA, Airport Fire Corps (AHFC), Police
(AHP), Airport Services of Emergency Medical Care (ASEMC), HCAA and OFC.
• March 2013: Table-top exercise in the US Embassy of Athens where AIA Emergency Management System was presented.
• April 2013: Emergency table-top exercise with EMIRATES to review their local emergency procedures within the Survivors Reception
Centre.
• April 2013: Unannounced exercise at the airport (SAFCO & OIC - Building 21B) simulating an accident during fuel loading and involving all
facility personnel.
• May 2013: Dangerous goods-radioactive material spill emergency exercise took place in Ground Handler’s (Swissport) warehouse that
fully mobilised involved personnel and resources. Participants: Airport Rescue & Fire Fighting Services (RFFS) and Greek Atomic Energy
Commission.
• May 2013: Table-top exercise with an aircraft crash scenario. Participants: AIA, KLM, Air France and Delta Airlines.
• September 2013: “Removal of Disabled Aircraft” exercise and practical training conducted by AIA personnel.
• October 2013: Functional Emergency Exercise in Survivors Reception Area. Emirates and ground handling staff and Airport Police tested
their readiness and the adequacy of the facility for service provision.
• November 2013: “Aircraft accident on the airport” partial scale emergency exercise that took place at limited access planning with no prior
notification. The scenario involved an aircraft that during landing experienced a malfunction that resulted in a runway excursion and a low-
impact crash. Airport RFFS extinguished the fire and rescued the entrapped aircraft occupants, while ASEMC treated them (TRIAGE system).
aia.gr / 31
