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05. OUR BUSINESS UNITS
As part of AIA’s Business Automation initiative, we
have successfully deployed the electronic services portal
Airpoint (http://airpoint) and commissioned a number of
e-services improving decision time and reducing paper
consumption. An improvement of the Internet site took
place, addressing the “shopping centre” and “parking”
sections, providing an improved, comprehensive and
cohesive on-line information experience to the passengers
and visitors.
Within the context of corporate process automation,
the new Document Management System (DMS) was
completed and put into operation, while the design
of the new electronic invoicing application for AIA’s
customers was finalised. Four new applications have
been finalised and are up and running within the Oracle
e-Business Suite.
Devoted to the company’s strategy of targeted and
profitable business expansion, we continued to actively
pursue external activities. We have successfully finalized the
EU project “Simple Messaging Services (SMS)” and provided
consulting services in the areas of Airport Operation Data
Base (AODB) and “Resource Management System (RMS)”
to Budapest International Airport. Additionally, agreements
have been signed with the Hellenic Civil Aviation Authority
(HCAA), for the provision of maintenance and support
services for the CUTE system, installed by AIA in five
Hellenic Airports. Also, an additional customer has been
hosted at our Data Centre, for the provision of relevant
services.
Quite importantly, in recognition of our external business
outstanding performance, we were awarded by SITA the
2nd prize of the Sales Excellence Awards, amongst 12
Value Added Resellers from around the world.
Finally, the IT&T Business Unit has been successfully re-
assessed for its ISO 9001:2000 certification.
A N N U A L R E P O R T 2 0 0 9 29
As part of AIA’s Business Automation initiative, we
have successfully deployed the electronic services portal
Airpoint (http://airpoint) and commissioned a number of
e-services improving decision time and reducing paper
consumption. An improvement of the Internet site took
place, addressing the “shopping centre” and “parking”
sections, providing an improved, comprehensive and
cohesive on-line information experience to the passengers
and visitors.
Within the context of corporate process automation,
the new Document Management System (DMS) was
completed and put into operation, while the design
of the new electronic invoicing application for AIA’s
customers was finalised. Four new applications have
been finalised and are up and running within the Oracle
e-Business Suite.
Devoted to the company’s strategy of targeted and
profitable business expansion, we continued to actively
pursue external activities. We have successfully finalized the
EU project “Simple Messaging Services (SMS)” and provided
consulting services in the areas of Airport Operation Data
Base (AODB) and “Resource Management System (RMS)”
to Budapest International Airport. Additionally, agreements
have been signed with the Hellenic Civil Aviation Authority
(HCAA), for the provision of maintenance and support
services for the CUTE system, installed by AIA in five
Hellenic Airports. Also, an additional customer has been
hosted at our Data Centre, for the provision of relevant
services.
Quite importantly, in recognition of our external business
outstanding performance, we were awarded by SITA the
2nd prize of the Sales Excellence Awards, amongst 12
Value Added Resellers from around the world.
Finally, the IT&T Business Unit has been successfully re-
assessed for its ISO 9001:2000 certification.
A N N U A L R E P O R T 2 0 0 9 29
