Page 38 - Annual_Report_2016
P. 38
5 Our Business Units aia.gr
Property Revenues 2016 % REVENUE SHARE
BUILDING SPACE LEASES
50%
UTILITIES & B&C
28%
PROPERTY
DEVELOPMENT
22%
0 25 50 75 100
IT&T Business Unit
During the year, the Information Technology & Airport Terminal
Telecommunications Business Unit’s focus was on IT& T was critically involved to the significant Intra-
efficiency, service improvement, operations and Schengen area refurbishment. One of the projects
customer experience, while revenues slightly increased. delivered concerned the installation of automated
boarding pass control gates. The first gates are now
Operations Support operating at the Intra-Schengen departures area,
IT & T and the Aviation Business Unit collaborated while additional gates are planned to be installed at
to launch a new platform providing Emergency Call the Extra-Schengen area by March 2017 and at the
Out notifications. Specifically, upon the emergence Satellite Building by May 2017.
of any circumstance requiring common briefing, the
solution automatically dispatches critical messages New common use self-service kiosks (S4 CUSS
simultaneously to a large number of diverse kiosks) enabled with self-bag tag printing functions
stakeholders (state authorities, airlines and ground were installed in the Main Terminal Building, having
handlers) and via a variety of means (e-mail, land replaced legacy systems, now providing a unified
line, mobile phone, sms, fax). operational environment to all airlines at the airport.
In the context of the on-going Next Generation Innovation & Digital Initiative
Network project, an upgrade of the wireless network Within this context, IT&T implemented its
was successfully completed and now provides better strategy to evolve the experience that the airport
and extended Wi-Fi coverage at the Airport’s indoor delivers, through more digitalised, automated
and outdoor areas as well as increased bandwidth for and personalised services for passengers, visitors,
the passengers/consumers and apron Wi-Fi users. airlines, handlers & third party users.
Additionally, the Flight Information System (FIDS)
network was successfully upgraded to 40G backbone AIA claims an international first for the successful
capacity. These enhancements constitute the basis for launching of the “ATH Messenger” service
consolidation of the FIDS, Building Automation System implementing the Facebook Messenger bot. This
(BAS), Common Use Terminal Equipment (CUTE) and “smart programme” quickly reads user’s requests
Closed-Circuit Television (CCTV) networks into one and through a developed interface provides services
centralised networking infrastructure. and airport related information in real-time.
38
Property Revenues 2016 % REVENUE SHARE
BUILDING SPACE LEASES
50%
UTILITIES & B&C
28%
PROPERTY
DEVELOPMENT
22%
0 25 50 75 100
IT&T Business Unit
During the year, the Information Technology & Airport Terminal
Telecommunications Business Unit’s focus was on IT& T was critically involved to the significant Intra-
efficiency, service improvement, operations and Schengen area refurbishment. One of the projects
customer experience, while revenues slightly increased. delivered concerned the installation of automated
boarding pass control gates. The first gates are now
Operations Support operating at the Intra-Schengen departures area,
IT & T and the Aviation Business Unit collaborated while additional gates are planned to be installed at
to launch a new platform providing Emergency Call the Extra-Schengen area by March 2017 and at the
Out notifications. Specifically, upon the emergence Satellite Building by May 2017.
of any circumstance requiring common briefing, the
solution automatically dispatches critical messages New common use self-service kiosks (S4 CUSS
simultaneously to a large number of diverse kiosks) enabled with self-bag tag printing functions
stakeholders (state authorities, airlines and ground were installed in the Main Terminal Building, having
handlers) and via a variety of means (e-mail, land replaced legacy systems, now providing a unified
line, mobile phone, sms, fax). operational environment to all airlines at the airport.
In the context of the on-going Next Generation Innovation & Digital Initiative
Network project, an upgrade of the wireless network Within this context, IT&T implemented its
was successfully completed and now provides better strategy to evolve the experience that the airport
and extended Wi-Fi coverage at the Airport’s indoor delivers, through more digitalised, automated
and outdoor areas as well as increased bandwidth for and personalised services for passengers, visitors,
the passengers/consumers and apron Wi-Fi users. airlines, handlers & third party users.
Additionally, the Flight Information System (FIDS)
network was successfully upgraded to 40G backbone AIA claims an international first for the successful
capacity. These enhancements constitute the basis for launching of the “ATH Messenger” service
consolidation of the FIDS, Building Automation System implementing the Facebook Messenger bot. This
(BAS), Common Use Terminal Equipment (CUTE) and “smart programme” quickly reads user’s requests
Closed-Circuit Television (CCTV) networks into one and through a developed interface provides services
centralised networking infrastructure. and airport related information in real-time.
38
