Page 34 - Annual Report 2015 EN
P. 34
5 Our Business Units
of revenue compared to 2014 since greatly favours 2015 (by +78%) as the AIA was honoured in the “Transport
the “Poseidonia” biannual event and Greek state levied certain measures & Logistics Awards 2015” with
only major Greek exhibition to enjoy during last year affecting 2014 an overall prize for Outstanding
international participation had taken revenues performance. Performance for its collaborative
place the previous year. strategy in the cargo business and
For a second consecutive year the was the Winner in the Transportation
The Photovoltaic Park production cargo business exhibited an improved Infrastructure category in the “Facilities
increased by almost 3% due to the performance, despite a 7% decline Management Awards 2015”, where
favourable weather conditions during recorded during summer, achieving the company also received the GOLD
the year. It should be noted, however, an overall annual increase of 4% with award in the Communal Charges
that the corresponding revenue a throughput of 80,300 tonnes versus category.
comparison between 2015 and 2014 77,000 tonnes in 2014.
Property Revenues 2015 vs 2014 2015 2014
€ million
Building Space Leases 5 10 14.7
15.2
Utilities and
Building & Communal 8.8
Property Development 7.2
Cargo Development 5.9
6.0
0
3.6
3.8
15 20
IT & T Business Unit
In 2015 the IT&T Business Unit Olympic Airlines, SAS and Lufthansa. IT&T offers users the option of a paid
generated revenues of €7.4 million, The year closed with the launch of “ATH Free Premium Wi-Fi” service.
slightly increased vs. 2014 (€7.3 mobile scanning of the boarding
million) and its focus was on efficiency, passes and bag-tags at the check-in Digital strategy:
service improvement, operations and area.
customer experience. • Considering the emerging demand Loyal to AIA’s strategy to embrace
of Wi-Fi service within the Main digital channels, IT&T implements
Within this context, IT&T set a Terminal Building, IT&T decided innovative digital services based on
strategy to evolve the experience that to proceed with the upgrade of the social media. IT&T uses social media
the Airport delivers through more free wireless internet access service to its fullest potential by providing
digitalised services for passengers, called “ATH Free”, which is governed personalised information to users
airlines and users of the terminal and by simplicity and user friendliness. and customers and enhancing-
airport infrastructure, elicit passenger The “ATH Free” service is launched awareness. As a result, AIA claims
interactions with mobile solutions and through a responsive design web an international first for introducing
develop personalised experience for layout, supporting automatic and flight airport information through
passengers. dynamic adaptation to every screen Facebook Messenger, a service
resolution and dimension, at the same branded as “ATH Messenger”.
Passenger service & experience: time enabling compatibility with all This service provides instant and
passenger devices (smartphones, accurate information to the public on
• With passenger self-processing tablets, laptops, etc.). The unlimited, flight status, Airport Shops, Food &
being the new emerging trend, free-of-charge internet access along Beverage, as well as available offers
IT&T initiated the bag-tag printing with the increased passenger traffic through mobile, tablet or laptop. AIA
functionality at the Common Use resulted to an average of 25,000 was honoured with the Bronze prize
Self-service (CUSS) kiosks, which connections per day. For higher speed in Digital Strategy in the Lighthouse
had started as a trial service in internet and less website restrictions e-volution awards for “ATH
cooperation with Aegean Airlines, Messenger”.
and later expanded to include today
34 | aia.gr
of revenue compared to 2014 since greatly favours 2015 (by +78%) as the AIA was honoured in the “Transport
the “Poseidonia” biannual event and Greek state levied certain measures & Logistics Awards 2015” with
only major Greek exhibition to enjoy during last year affecting 2014 an overall prize for Outstanding
international participation had taken revenues performance. Performance for its collaborative
place the previous year. strategy in the cargo business and
For a second consecutive year the was the Winner in the Transportation
The Photovoltaic Park production cargo business exhibited an improved Infrastructure category in the “Facilities
increased by almost 3% due to the performance, despite a 7% decline Management Awards 2015”, where
favourable weather conditions during recorded during summer, achieving the company also received the GOLD
the year. It should be noted, however, an overall annual increase of 4% with award in the Communal Charges
that the corresponding revenue a throughput of 80,300 tonnes versus category.
comparison between 2015 and 2014 77,000 tonnes in 2014.
Property Revenues 2015 vs 2014 2015 2014
€ million
Building Space Leases 5 10 14.7
15.2
Utilities and
Building & Communal 8.8
Property Development 7.2
Cargo Development 5.9
6.0
0
3.6
3.8
15 20
IT & T Business Unit
In 2015 the IT&T Business Unit Olympic Airlines, SAS and Lufthansa. IT&T offers users the option of a paid
generated revenues of €7.4 million, The year closed with the launch of “ATH Free Premium Wi-Fi” service.
slightly increased vs. 2014 (€7.3 mobile scanning of the boarding
million) and its focus was on efficiency, passes and bag-tags at the check-in Digital strategy:
service improvement, operations and area.
customer experience. • Considering the emerging demand Loyal to AIA’s strategy to embrace
of Wi-Fi service within the Main digital channels, IT&T implements
Within this context, IT&T set a Terminal Building, IT&T decided innovative digital services based on
strategy to evolve the experience that to proceed with the upgrade of the social media. IT&T uses social media
the Airport delivers through more free wireless internet access service to its fullest potential by providing
digitalised services for passengers, called “ATH Free”, which is governed personalised information to users
airlines and users of the terminal and by simplicity and user friendliness. and customers and enhancing-
airport infrastructure, elicit passenger The “ATH Free” service is launched awareness. As a result, AIA claims
interactions with mobile solutions and through a responsive design web an international first for introducing
develop personalised experience for layout, supporting automatic and flight airport information through
passengers. dynamic adaptation to every screen Facebook Messenger, a service
resolution and dimension, at the same branded as “ATH Messenger”.
Passenger service & experience: time enabling compatibility with all This service provides instant and
passenger devices (smartphones, accurate information to the public on
• With passenger self-processing tablets, laptops, etc.). The unlimited, flight status, Airport Shops, Food &
being the new emerging trend, free-of-charge internet access along Beverage, as well as available offers
IT&T initiated the bag-tag printing with the increased passenger traffic through mobile, tablet or laptop. AIA
functionality at the Common Use resulted to an average of 25,000 was honoured with the Bronze prize
Self-service (CUSS) kiosks, which connections per day. For higher speed in Digital Strategy in the Lighthouse
had started as a trial service in internet and less website restrictions e-volution awards for “ATH
cooperation with Aegean Airlines, Messenger”.
and later expanded to include today
34 | aia.gr
