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02. Corporate Identity

The CR strategy provides a clear guidance to all involved • Respect for the rule of the law (complying with
parties on the implementation of an annual Action Plan, applicable provisions)
while fostering stakeholder engagement, enhancing
corporate reputation and brand image and securing • Respect for international norms of behavior
AIA’s “social license to operate”. The development (adopting international norms of behavior as a
and continuous update of the CR Strategy is based on minimum, even in situations where the national law
continuous redefinition and prioritization of the material does not provide adequate environmental or social
issues, i.e. those of significant impact on the company safeguards)
and its stakeholders. The CR Strategy is implemented
by setting objectives at the highest management level, • Respect for human rights (respecting human rights
monitoring performance and regularly reporting across and recognizing both their importance and their
AIA’s CR Perspectives universality)

AIA’s CR Perspectives Though, it is not a standard intended for certification, AIA
adopts ISO 26000:2010 as guidance in further developing
Airport Operator’s Responsibility: Running the its corporate responsibility approach.
airport efficiently, fostering an airport community
culture and acting on public interest with respect to Through the CR Report, AIA enhances the transparency and
safety and service quality. disclosure practices related to governance, environmental,
social and employee related initiatives. Our CR Report
Corporate Citizenship: Focusing on neighbourly conforms to the international sustainability reporting
relations with local communities, advancing social guidelines, such as the Global Reporting Initiative (GRI) G3.1
partnership and prosperity in the region, promoting of Airport Operators Sector Supplement (AOSS) - 2011 edition,
wider cultural activities and supporting humanitarian for the development of which AIA was a major contributor
causes for society at large through a 2-year international project. Furthermore, the CR
Report fulfills our on going commitment made towards the
Environmental Responsibility: Undertaking initiatives United Nations Global Compact (UNGC) for Communication
and commitments to minimize impact from airport on Progress (CoP). The report on the UNGC Ten Principles
operation and development as well as communicating lies in a separate section in this Report (par.8.1).
and raising awareness regarding environmental issues.
2.4 Implementing Corporate Responsibility
Employer’s Responsibility: Developing, compensating
and engaging our human capital while maintaining a Implementation of the CR Strategy is in line with the
committed workforce in a safe, productive and fair provisions of the AA1000APS (2008) Accountability
work environment. Principles Standard, as described below:

As provided for in the Corporate Responsibility Policy, AIA • Inclusivity (participation of stakeholders in developing
adopts a set of fundamental principles, in line with the and achieving an accountable and strategic response
internationally-acknowledged ISO 26000:2010 standard to sustainability)
(Guidance on Social Responsibility). These principles are:
AIA is committed to engaging stakeholders in a
• Accountability (being accountable for our impacts on balanced and respectful manner, comprehending their
society, the economy and the environment) requirements and expectations and integrating this input
in its strategy development and deployment.
• Transparency (disclosing information to our
Stakeholders with respect to decisions and activities The stakeholder map reflects on the diversity of the
that impact society and the environment, to a Airport Company’s stakeholders, based on the effect
reasonable and sufficient degree) of our operational and business activities, within and
outside the boundaries of the airport community.
• Ethical Behavior (corporate behavior that is based on
our corporate values) AIA’s operational success is based on stakeholder
cooperation. Cooperation with our customers and
• Respect for Stakeholder Interests (respecting, business partners is facilitated through a structure of
considering and responding, to the best of our ability, engagement practices (committees, exercises, workshops,
to stakeholders’ interests) joint activities etc.) further to the day-to-day interfaces.

CORPORATE RESPONSIBILITY REPORT 2012
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