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CORPORAT E
RE S P ONS I BI L I T Y
REPORT 201 2
On a local community level, the constant dialogue with The Materiality Analysis is a management tool that
authorities and representatives facilitates the recognition facilitates the evaluation of diverse group of subjects based
of the material sustainability issues and the prioritization on a common sustainability perspective. The impact on the
of challenges and opportunities, through a perspective of Company is evaluated taking into account the financial,
mutual trust and understanding. human, environmental, compliance, reputation & brand
image effects. The concern for stakeholders is evaluated
On a wider society level, AIA engages passengers and separately for each stakeholder group, weighted based
other consumers through various feedback mechanisms, on the relative level of interface of each stakeholder group
aiming at the compilation of evaluation data used for with the company.
planning improvement actions.
The Materiality Map below illustrates AIA’s understanding
• Materiality (determining the relevance and significance of material aspects of our operation that are both significant
of an issue to an organization and its stakeholders) and relevant to the Airport Company’s sustainability. All
material issues are referenced within the contents of this
Every two years, AIA’s CR Committee performs an analysis Corporate Responsibility Report.
of material issues with respect to the impact of these issues
on the Company and the perceived level of concern for our In our effort to approach materiality, this Report contains
stakeholders. information provided in the GRI/v. 3.1 AOSS guidelines as
Chart 2.4a
AIA Stakeholder Map – Engaging Stakeholders
Labour Relations
Promoting Dialogue
Employee Surveys
Board of Directors Day-to-Day work/
Meetings Bilateral Meetings
Business Community
Governance Structure
joint activities
Employees
Business
Shareholders Partners
Day-to-Day work Customers Local Meetings with
Operator, User Communities Representatives
Committees Joint Initiatives
Customer
Satisfaction Image Polls
Surveys
Passengers State Greater
Authorities Society
Passenger Surveys Memberships /
Passenger Comment Networking Activities
Management Cooperation
with Educational,
HCAA/ Ministry Committees Cultural Institutions
Crisis Management
Regulatory Audits & NGOs
13
RE S P ONS I BI L I T Y
REPORT 201 2
On a local community level, the constant dialogue with The Materiality Analysis is a management tool that
authorities and representatives facilitates the recognition facilitates the evaluation of diverse group of subjects based
of the material sustainability issues and the prioritization on a common sustainability perspective. The impact on the
of challenges and opportunities, through a perspective of Company is evaluated taking into account the financial,
mutual trust and understanding. human, environmental, compliance, reputation & brand
image effects. The concern for stakeholders is evaluated
On a wider society level, AIA engages passengers and separately for each stakeholder group, weighted based
other consumers through various feedback mechanisms, on the relative level of interface of each stakeholder group
aiming at the compilation of evaluation data used for with the company.
planning improvement actions.
The Materiality Map below illustrates AIA’s understanding
• Materiality (determining the relevance and significance of material aspects of our operation that are both significant
of an issue to an organization and its stakeholders) and relevant to the Airport Company’s sustainability. All
material issues are referenced within the contents of this
Every two years, AIA’s CR Committee performs an analysis Corporate Responsibility Report.
of material issues with respect to the impact of these issues
on the Company and the perceived level of concern for our In our effort to approach materiality, this Report contains
stakeholders. information provided in the GRI/v. 3.1 AOSS guidelines as
Chart 2.4a
AIA Stakeholder Map – Engaging Stakeholders
Labour Relations
Promoting Dialogue
Employee Surveys
Board of Directors Day-to-Day work/
Meetings Bilateral Meetings
Business Community
Governance Structure
joint activities
Employees
Business
Shareholders Partners
Day-to-Day work Customers Local Meetings with
Operator, User Communities Representatives
Committees Joint Initiatives
Customer
Satisfaction Image Polls
Surveys
Passengers State Greater
Authorities Society
Passenger Surveys Memberships /
Passenger Comment Networking Activities
Management Cooperation
with Educational,
HCAA/ Ministry Committees Cultural Institutions
Crisis Management
Regulatory Audits & NGOs
13
