Page 33 - Annual Report 2013

 

 

 

 

 

Page 33 - Annual Report 2013
P. 33
Annual Report 2013


Information Technology & Telecommunications Business Unit






IT&T Revenues 2013
Revenue Share
25% 26%
15% 20%
12%

2%



CUTE Wired Telecoms Wireless Telecoms Data Network Services Value Added Services Other



IT&T Revenues 2013-2012

€ Million 2013 2012
2.5
2.1
2.0 1.9 1.9 1.9

1.5 1.5
1.5
1.1 1.1
1.0 0.9 0.9


0.5
0.1 0.1
0
CUTE Wired Wireless Data Network Value Added Other
Telecoms Telecoms Services Services

offers the possibility for electronic R&D project funded by the Ministry
orders for AIA’s IT&T services, improving of Education. AIA took advantage of
In 2013, operational excellence and efficiency and automation and reducing Hellenic-EU funds in order to develop
efficiency remained within IT&T’s paper consumption. This new tool and present real innovative products
strategic priorities. To this regard a accommodates the highest international and as a coordinator showed efficient
number of projects aiming to improve IT standards and best practices. project management capabilities for
systems of the Airport Company • The new video-walls providing videos, managing a multi-partner scheme.
were accomplished. The provision information and weather forecasting • Provision of Cloud & VPN security
of consulting services, knowledge related to travel destination, installed services to TSAKOS Group. Through
and expertise to third parties were at 3 departure Gates and the new this engagement AIA entered the
also kept in the front line of the IT&T seating area with free wireless access Hellenic shipping market by promoting
accomplishments for 2013. to Internet and TV, at MTB Departures, its new line of Cloud services.
all aiming on improving travellers’ • Successful completion of Amman
In 2013 the IT&T Business unit experience. International Airport’s testing and
maintained the provision of operational • AIA’s participation in two EU funded commissioning of IT systems and
excellence and efficiency as a strategic projects; namely “INTERACTION” Sydney International Airport’s ERP
priority and generated revenues of which will focus on airport process Business Process Review project,
€7.4 million, demonstrating a decrease optimisation & data integration and will together with the new signed contract
of €0.3 million vs. 2012, due to the provide innovative technologies for a for supporting the upgrade of Sydney
unfavourable market trends in both new airport concept and “E-VACUATE” International Airport’s ERP system.
aviation and telecom streams. addressing issues for crisis managers • Introduction of new bundled services
related with the active evacuation route enabling business customers and
Key developments for 2013 were: for large crowds and crews. passengers to combine their IT&T needs
• The launch of a brand new Self-Service • Successful completion of the (data, voice & secure internet) and enjoy
Portal for our business customers which Community Airport Portal (CAP), an discounts on their service fees.


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