Page 65 - Corporate Responsibility Report 2013

Corporate Responsibility Report 2013

DMA and Standard Disclosure Title Page Identified Reason(s) for Explanation for External
Indicators Number / Omission(s) Omission(s) Omission(s) Assurance
Link / Direct
answer Wildlife strike √
data cannot √
SUB-CATEGORY: PRODUCT RESPONSIBILITY be disclosed
but is reported √
MATERIAL ASPECT: CUSTOMER SAFETY (INCLUDING AVIATION & SECURITY) to the relevant
authority √
G4-DMA Generic Disclosures on Management p.30-32 (Hellenic √
Approach Civil Aviation
Authority) in
G4-PR1 Percentage of significant product and Health accordance with
service categories for which health and safety all requirements
and safety impacts are assessed for impacts are arising from
improvement assessed national and
for both European
aviation and legislation.
non-aviation
service
categories

The information

AO9 Total number of wildlife strikes per - Wildlife Strike is subject
10,000 aircraft movements Data to specific
confidentiality

constraints

MATERIAL ASPECT: OPERATIONAL READINESS & EMERGENCY PREPAREDNESS

G4-DMA Report policies /programs on p.30-31
business continuity in the event of an
emergency, any policy for mitigating
risk that is reviewed and revised
regularly should be included. Report
on management of events affecting
service quality, on procedures/
process for quality control of service
and on programs /procedures for
facilities which are used by person
with special needs.

AIA SPECIFIC Critical Systems Availability p.30
INDICATOR

aia.gr / 65