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Financial Statements
consisted of a set of actions designed to cope with the increasing passenger numbers processed through
the facilities, and included the introduction of ”Welcome Agents”, the upgrade of security control points,
the intensified supervision of washroom and catering facilities cleaning, and the improvement of Internet
access points.
• In the framework of commercial development within the airport terminal – following continuous tracking
of customers’ needs and market trends aiming to increase passenger satisfaction - the Airport Company
developed new commercial facilities and concepts, refurbished 9 commercial facilities, and applied
concept/brand changes in existing outlets. These developments resulted also in substantial revenue
increase.
Real Estate
• In the context of the airport’s real estate development, in March 007, Leroy Merlin, commenced operations
of its “Do it Yourself” concept outlet in AIA’s Retail Park. In June 007, AIA signed an agreement for the
development of an Exhibition Centre at the airport premises. The new state-of-the-art Exhibition Centre
is expected to launch operations in 009, providing top-notch services, offering 50,000 m of covered
space for exhibition events, conference facilities for up to 700 attendees and over ,000 parking spaces.
Furthermore, an agreement for the infrastructure works for the development of the North Western
Commercial Development Area was signed in July 007.
Information Technology & Telecommunications
• In February 007, AIA’s IT&T Business Unit was awarded the ISO 9001: 000 certification, Apart from
contributing to the high standard quality; the ISO certification enables our IT&T Business Unit to extend
its external business by participating and leading bid efforts for EU and Greek tenders. As part of these
activities, AIA was awarded the installation of the CUTE system in five Greek regional airports as part
of a consortium. Furthermore, the IT&T Unit offered consulting and project management services to the
airports of Tirana, Sydney, Hyderabad and Dubai.
Airport Capacity
• In early 007, the Airport Company commissioned IATA to provide a terminal facilities capacity assessment
for AIA. In accordance with the Airport Development Agreement, this capacity assessment study was
triggered by the fact that the 90% threshold of the annual design capacity of the Passenger Terminal
facilities had been exceeded. The study results, delivered in November 007, substantiated that the
actual saturation capacity of the existing passenger terminal system is estimated at 1 Million Annual
Passengers (MAP), instead of the original estimation of 16 MAP.
• Having asserted that the current terminal capacity is at 1MAP, the company has undertaken actions to
ensure that such infrastructure is optimally used. More specifically, AIA assessed a number of options
aiming at optimising the present mode of operation of the Satellite Terminal Building (STB), which is
currently not utilised to the full of its available capacity. This was also necessitated by the remarkable
growth experienced in the ‘long-haul’ traffic sector over the past two-years, as well as the entry of the
majority of the new EU countries to the Schengen Treaty Agreement in March 008, that will further
increase the strain on the MTB facilities. In view of the above, the Airport Company decided to proceed
with i) the use of the STB exclusively for extra-Schengen traffic; ii) the improvement of access to the
STB, hence upgrading passenger experience iii) the exploitation of the commercial/retail opportunity
arising from these revised terminal operations by reconfiguring part of the existing commercial area and
constructing additional space. The first phase of this project was completed in 007, with the finalisation
of the corresponding architectural concept.
6
consisted of a set of actions designed to cope with the increasing passenger numbers processed through
the facilities, and included the introduction of ”Welcome Agents”, the upgrade of security control points,
the intensified supervision of washroom and catering facilities cleaning, and the improvement of Internet
access points.
• In the framework of commercial development within the airport terminal – following continuous tracking
of customers’ needs and market trends aiming to increase passenger satisfaction - the Airport Company
developed new commercial facilities and concepts, refurbished 9 commercial facilities, and applied
concept/brand changes in existing outlets. These developments resulted also in substantial revenue
increase.
Real Estate
• In the context of the airport’s real estate development, in March 007, Leroy Merlin, commenced operations
of its “Do it Yourself” concept outlet in AIA’s Retail Park. In June 007, AIA signed an agreement for the
development of an Exhibition Centre at the airport premises. The new state-of-the-art Exhibition Centre
is expected to launch operations in 009, providing top-notch services, offering 50,000 m of covered
space for exhibition events, conference facilities for up to 700 attendees and over ,000 parking spaces.
Furthermore, an agreement for the infrastructure works for the development of the North Western
Commercial Development Area was signed in July 007.
Information Technology & Telecommunications
• In February 007, AIA’s IT&T Business Unit was awarded the ISO 9001: 000 certification, Apart from
contributing to the high standard quality; the ISO certification enables our IT&T Business Unit to extend
its external business by participating and leading bid efforts for EU and Greek tenders. As part of these
activities, AIA was awarded the installation of the CUTE system in five Greek regional airports as part
of a consortium. Furthermore, the IT&T Unit offered consulting and project management services to the
airports of Tirana, Sydney, Hyderabad and Dubai.
Airport Capacity
• In early 007, the Airport Company commissioned IATA to provide a terminal facilities capacity assessment
for AIA. In accordance with the Airport Development Agreement, this capacity assessment study was
triggered by the fact that the 90% threshold of the annual design capacity of the Passenger Terminal
facilities had been exceeded. The study results, delivered in November 007, substantiated that the
actual saturation capacity of the existing passenger terminal system is estimated at 1 Million Annual
Passengers (MAP), instead of the original estimation of 16 MAP.
• Having asserted that the current terminal capacity is at 1MAP, the company has undertaken actions to
ensure that such infrastructure is optimally used. More specifically, AIA assessed a number of options
aiming at optimising the present mode of operation of the Satellite Terminal Building (STB), which is
currently not utilised to the full of its available capacity. This was also necessitated by the remarkable
growth experienced in the ‘long-haul’ traffic sector over the past two-years, as well as the entry of the
majority of the new EU countries to the Schengen Treaty Agreement in March 008, that will further
increase the strain on the MTB facilities. In view of the above, the Airport Company decided to proceed
with i) the use of the STB exclusively for extra-Schengen traffic; ii) the improvement of access to the
STB, hence upgrading passenger experience iii) the exploitation of the commercial/retail opportunity
arising from these revised terminal operations by reconfiguring part of the existing commercial area and
constructing additional space. The first phase of this project was completed in 007, with the finalisation
of the corresponding architectural concept.
6
