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2. Business Highlights
The Airport Company’s business highlights for 007 are summarised below:
Airport Operations
• Safe, efficient and orderly airline operations were ensured during another year of significant traffic
increase at Athens International Airport, safeguarding at the same time high quality airport services.
Always having safety as the first priority of our operations, and through the company’s Aviation Safety
Management System, we achieved in 007 a 6% decrease of safety incidents per thousand movements
compared to 006. AIA’s overall operational efficiency was awarded for the second consecutive year by
the Air Transport Research Society (ATRS) during its 11th Conference in Berkeley, USA, with AIA receiving
the 007 ATRS Europe Airport Efficiency Excellence Runner-up Award.
• The operational highlight of the year was certainly the UEFA Champions League 007 Athens Final. The
Airport Company handled successfully the specific event, which, in some parameters, proved to be even
more complex than the Athens 004 Olympic Games period, ensuring high levels of service for the VIPs,
special guests and fans that travelled through our airport. Traffic on May 4th 007 amounted to 9
aircraft movements and 85,4 passengers, exceeding by 5% the Olympic Games peak day passenger
record. Airport performance was widely acknowledged and praised, by UEFA officials and football
federations, as well as by the teams and their fans.
• Aiming to maintain the airport’s smooth operation and promote the quality of services offered to airlines,
the international tender for the award of restricted third-party and self-handling rights for Baggage,
Ramp, In-flight Ramp Catering, Freight & Mail and Fuel services for a seven-year concession period has
been concluded, based on relevant European and National legislation. The awarded handlers are to
initiate operation in April 008.
Airport Marketing & Pricing
• Within the framework of its aeronautical development strategy, a below inflation adjustment of .% was
applied in all airport charges excluding the security charge, for which the increased security requirements
derived from the EU regulation on Liquids were addressed with a €0.8 increase per departing passenger.
At the same time, we continued to offer airlines our competitive incentives and marketing programme,
which last year corresponded to a value of approximately €7.5 million, up by 50% compared to 006.
This increase was mainly driven by the large number of new airline developments in 007. In recognition
of AIA’s competitive route development programme, airlines from all around the world voted our airport
as the winner, for the third consecutive year, of the OAG Airline Marketing Award, in the 10 – 5 million
passengers category, at the 1th World Route Development Forum – “ROUTES 007” in Stockholm. As
a token of appreciation of the contribution of our airline partners to the airport’s overall record growth,
AIA presented, for a 4th consecutive year, its own awards to the airlines that recorded the highest
passenger development in 007.
• In July 007, Athens International Airport S.A. and Olympic Fuel Company S.A. (OFC) announced an
additional 1.4% reduction of the throughput fee for the use of the hydrant system, continuing their
joint effort to support airlines and enhance competitiveness of aviation fuel price at the airport.
Consumers
• In June 007 the first phase of the action-plan for the airport terminal ambience improvement was
concluded, aiming to maintain and enhance the high level of customer satisfaction. This phase
5
The Airport Company’s business highlights for 007 are summarised below:
Airport Operations
• Safe, efficient and orderly airline operations were ensured during another year of significant traffic
increase at Athens International Airport, safeguarding at the same time high quality airport services.
Always having safety as the first priority of our operations, and through the company’s Aviation Safety
Management System, we achieved in 007 a 6% decrease of safety incidents per thousand movements
compared to 006. AIA’s overall operational efficiency was awarded for the second consecutive year by
the Air Transport Research Society (ATRS) during its 11th Conference in Berkeley, USA, with AIA receiving
the 007 ATRS Europe Airport Efficiency Excellence Runner-up Award.
• The operational highlight of the year was certainly the UEFA Champions League 007 Athens Final. The
Airport Company handled successfully the specific event, which, in some parameters, proved to be even
more complex than the Athens 004 Olympic Games period, ensuring high levels of service for the VIPs,
special guests and fans that travelled through our airport. Traffic on May 4th 007 amounted to 9
aircraft movements and 85,4 passengers, exceeding by 5% the Olympic Games peak day passenger
record. Airport performance was widely acknowledged and praised, by UEFA officials and football
federations, as well as by the teams and their fans.
• Aiming to maintain the airport’s smooth operation and promote the quality of services offered to airlines,
the international tender for the award of restricted third-party and self-handling rights for Baggage,
Ramp, In-flight Ramp Catering, Freight & Mail and Fuel services for a seven-year concession period has
been concluded, based on relevant European and National legislation. The awarded handlers are to
initiate operation in April 008.
Airport Marketing & Pricing
• Within the framework of its aeronautical development strategy, a below inflation adjustment of .% was
applied in all airport charges excluding the security charge, for which the increased security requirements
derived from the EU regulation on Liquids were addressed with a €0.8 increase per departing passenger.
At the same time, we continued to offer airlines our competitive incentives and marketing programme,
which last year corresponded to a value of approximately €7.5 million, up by 50% compared to 006.
This increase was mainly driven by the large number of new airline developments in 007. In recognition
of AIA’s competitive route development programme, airlines from all around the world voted our airport
as the winner, for the third consecutive year, of the OAG Airline Marketing Award, in the 10 – 5 million
passengers category, at the 1th World Route Development Forum – “ROUTES 007” in Stockholm. As
a token of appreciation of the contribution of our airline partners to the airport’s overall record growth,
AIA presented, for a 4th consecutive year, its own awards to the airlines that recorded the highest
passenger development in 007.
• In July 007, Athens International Airport S.A. and Olympic Fuel Company S.A. (OFC) announced an
additional 1.4% reduction of the throughput fee for the use of the hydrant system, continuing their
joint effort to support airlines and enhance competitiveness of aviation fuel price at the airport.
Consumers
• In June 007 the first phase of the action-plan for the airport terminal ambience improvement was
concluded, aiming to maintain and enhance the high level of customer satisfaction. This phase
5
