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7.3 Environmental Responsibility 7.4 Employer’s Responsibility
Among our top priorities is the responsible and effective A critical aspect of AIA’s sustainability is the development,
management of all environmental challenges. Our compensation and engagement of our human capital.
environmental policy clearly defines our commitment to Therefore, our ability to motivate and reward our employees
improving our environmental performance and minimising is vital for our success. Our commitment is clearly reflected
or preventing, where possible, the impact from airport in the high productivity ratios, as passengers per employee
operations. reached 1,85 in 007 (vs. 0,479 in 006) and Revenues &
Our Environmental Management System (EMS) is certified ADF per employee reached €58,000 (vs. €485,000 in 006).
according to the international standard ΕΝ ISO 14001:004.
In December 007, the Environmental Services Department We retain and develop a committed workforce. The low
successfully completed the relevant annual assessment. In turnover ratio, compared to labour market standards,
this context, we implement initiatives regarding waste and demonstrates our employees’ sense of loyalty. We apply an
water management, noise, air quality, climate change, natural internal job posting process and performance management
environment and wildlife control, and have developed a systems to align corporate and individual performance, and
number of community-related environmental programmes. training programmes to nurture and develop job-related
Our main efforts in 007 were focused on recycling and skills and competencies.
climate change. At the end of 007, our headcount was 755 people (71
Since 001, we have developed a comprehensive waste under open-ended contracts, and 4 under fixed-term
management system, based on “The Polluter Pays” principle, contracts), with an average age of 8 years and high
promoting separation at source, and recycling. Our recycling educational background. 8% of the total workforce reside
programmes at the source, along with the financial incentives in the local communities.
and other recycling initiatives, led to a very significant Meanwhile, we keep an open communication link with all
increase of the amount of recyclables from 174 tonnes in airport community companies, and disclose job vacancy
001 (% of total waste) to 4,846 tonnes in 007 (4% information to local community representatives.
of total waste). Training plays a key role in employee development. 56% of
the training manhours delivered concerned issues, reflecting
In 007, we created a Recycling Centre for the collection our concern for operational efficiency. Our Training Centre
of paper, plastic, glass bottles, aluminium cans, metals, was officially recognised in 007 as an Airport Council
e-waste and batteries. During the first year, we collected International Global Training Hub Centre. Its facilities will
approximately tonnes of recyclable materials. be used by ACI - GTH for conducting airport-related courses
We promote recycling by using recycled materials in our aiming at sharing knowledge among airports.
everyday work. Our company is only using recycled paper We have established an extensive employee volunteer
for printing and photocopying and, as of 008, all our programme, the “Golden Ambassadors”, allowing non-
corporate publications, business cards and correspondence shift, non-operational staff to offer their services during
envelops will be printed on recycled paper. demanding times of disruption or high operational load.
We are committed to reducing our impact on climate change. In May 007, Athens hosted the Champions League Final.
Placing emissions under our direct control, we have already Contributing decisively to the airport’s operational efficiency,
successfully implemented several measures, including: AIA’s Golden Ambassadors accounted for 0% of the total
• I mplementation of energy-saving measures regarding workforce, successfully covering key positions.

building lighting, ventilation, heating, etc through
participation in the European GreenLight and
GreenBuilding Programmes
• Installation and operation of a pilot photovoltaic
system
• U se of natural gas for heating and cooking purposes
• R estrictions on the use of Auxiliary Power Units (APUs)
by aircraft.
These energy-saving measures implemented in 007 resulted
in an electricity consumption reduction of nearly ,000MWh
(against 006), corresponding to a decrease of approximately
,800 tonnes of CO.
Finally, during 007, AIA established its Climate Change
Corporate Action Plan (CCCAP), which includes eight actions
for 008 in the areas of airport operations, transportation,
energy management and natural environment.

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