The ceremony of the Corporate Affairs Excellence Awards of the Hellenic Management Association (EEDE) was held on January 28th, with a very significant distinction for the Athens International Airport: Specifically, AIA was honoured with the top award in the category “Company & Stakeholders” for its innovative “i-mind” corporate programme, that calls the airport company employees to record the “airport experience” acting as “potential passengers” Looking “through the eyes” of the thousands of passengers and airport visitors passing through the airport, AIA employees monitor and comment on all services and facilities, with the purpose of improving or even renewing the airport experience. Every day, groups of employees from all job grades and positions, even the ones of non-operational specialization, are evaluating the Main Terminal Building’s services recording their remarks on special tablets. “i-mind” means “I care”: this programme constitutes another element of AIA’s “Close to the Passenger” approach, engaging all airport colleagues from all departments.
AIA Press Office Tel: +30 210 3537227 Fax: +30 210 3537838 Email: [email protected]
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