The Call Centre of Athens International Airport (tel. no. +3010 3530000) responds with reliability and professionalism to the requests of the public on a 24-hour basis, 365 days a year. The specialized airport personnel staffing the 6 positions of the call centre operating 3 shifts, promptly and willingly provide the requested information with regard to all arrivals and departures, as well as any change in the scheduled flights for the next 24 hours. The special software, which records on a 24-hour basis and regularly updates flight information for all airlines operating at the airport, allows the prompt provision of information regarding requested flights. The level of services of the Call Centre of Athens International Airport undoubtedly meets international standards - the airport has been highly rated for its services already from its 1st year of operation. The prompt provision of reliable information, as well as the willingness and friendly attitude of the Call Centre staff, safeguard the efficiency and high standards of this service. As regards information falling beyond the scope of the airport's call centre, the staff immediately provide contact numbers of the relevant entities, i.e. airlines or travel agents. The following week, Athens International Airport celebrates its first anniversary. Following the terrorist attacks of September 11th, 2001 in the USA, the Airport Company, shareholders, airlines, and the entire airport community have developed even stronger bonds. By the implementation of its programmes for reduction of charges, Athens International Airport has proven its support of airlines in a difficult period for the airline industry. Within the framework of a close and harmonious cooperation, Athens International Airport moves ahead together with international and Greek airlines, towards the common goal of the further development of the entire airport community.