Page 25 - Airport Consulting Services
P. 25
Areas of Cooperation 23
Quality Managements for
Outsourcing Contracts
° Identification and quantification
of required service level
° Design of a Service Performance
Monitoring System
° Calculation of Contractor Performance Index
° Recommendations for revised contract terms
Business Continuity Sustainability
Management System Reporting
° Review of identified risks and controls in place ° Organisation, procedure and
(procedures) formation of project team
° Development of Business Continuity Plans (scenarios) ° Review of collected data as per
° Development of Business Continuity Management Global Reporting Initiative & other
standards
System Manual
° Process Review, Gap Analysis &
° Management Training Recommendations
Quality Managements for
Outsourcing Contracts
° Identification and quantification
of required service level
° Design of a Service Performance
Monitoring System
° Calculation of Contractor Performance Index
° Recommendations for revised contract terms
Business Continuity Sustainability
Management System Reporting
° Review of identified risks and controls in place ° Organisation, procedure and
(procedures) formation of project team
° Development of Business Continuity Plans (scenarios) ° Review of collected data as per
° Development of Business Continuity Management Global Reporting Initiative & other
standards
System Manual
° Process Review, Gap Analysis &
° Management Training Recommendations