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overall traffic downturn, the airline industry rewarded the audits that demonstrated a full harmonisation not only
airport once again: More specifically, in the frame of OAG- with the new stringent European aviation requirements
Routes Airport Marketing Awards, airlines acknowledged but also with the TSA’s most recent directives. In addition,
AIA’s contribution to their development efforts through in the ground handling sector, training and certifications
a wide-scale and innovative marketing programme and activity throughout the year was particularly notable.
offered AIA the “Highly Commended” distinction during
the 2012 European Routes Evaluating, as every year,
conference in Tallinn, our crisis planning &
Estonia. At the same time, emergency management
AIA was also announced as and response, the annual
Nominee during the 2012 ICAO full scale emergency
Routes World conference exercise was held, simulating
in Abu Dhabi. “Hijacking at the airport”.
This year’s exercise was
Despite the severely one of the largest and more
unfavourablemacroeconomic complicated exercises since
environment, with the traffic the airport opening, and
loss and contraction in involved 300 participants.
all business activities Another highlight adding
resulting in lower profits to the airport’s experience
vs. 2011, the Airport was our welcoming of
Company continued to Emirates’ A380 carrying
maintain profit margins out a full turnaround of
above the average airport their scheduled flight.
industry and other Having obtained the
major Greek companies. official certification for
AIA’s targeted efforts Airbus A380 operations,
were directed towards this was a valuable test
protecting traffic volumes proving the smooth and
and revenue streams, by efficient handling of the
significantly enhancing its aircraft by airport facilities.
incentive policy towards
both aeronautical and In the retail sector, in 2012
non-aeronautical business AIA’s twofold strategic aim
and by providing savings was to deliver a unique
on the cost side. Thus, the airport experience to
Airport Company recorded passengers and visitors,
significant profits during while promoting its retail
2012, i.e. Profit Before partners’ offer, given the
Tax of €97.6 million and a crisis impact on the domestic
proposed distribution of market for the fourth
€79.5 million as dividend year in a row. Focusing
to its shareholders. on activities related to
sales promotion, as well
Within the framework of Dr Ioannis N. Paraschis as to the enhancement
our operational responsibility, Chief Executive Officer of consumers airport
safe, orderly and efficient experience, a series of
airport operations were maintained throughout the activities to support the Shopping Centre’s sales took place.
year, offering a very high level of service, while close As part of the efforts to adapt to the consumer needs and
cooperation with stakeholders ensured the expected high market trends, a number of new concepts, brands, and
level of operational and quality performance. Aiming at brand changes were also implemented. In the property
further improving the overall safety performance, a series business field, although the general market trend
of safety activities were organised, while regarding AIA’s affected AIA’s relevant sector, revenues also witnessed
security operations the high level of the airport’s systems the positive effect from the full-year operation of the
was reasserted by a number of national and international Airport’s Photovoltaic Park.
7
airport once again: More specifically, in the frame of OAG- with the new stringent European aviation requirements
Routes Airport Marketing Awards, airlines acknowledged but also with the TSA’s most recent directives. In addition,
AIA’s contribution to their development efforts through in the ground handling sector, training and certifications
a wide-scale and innovative marketing programme and activity throughout the year was particularly notable.
offered AIA the “Highly Commended” distinction during
the 2012 European Routes Evaluating, as every year,
conference in Tallinn, our crisis planning &
Estonia. At the same time, emergency management
AIA was also announced as and response, the annual
Nominee during the 2012 ICAO full scale emergency
Routes World conference exercise was held, simulating
in Abu Dhabi. “Hijacking at the airport”.
This year’s exercise was
Despite the severely one of the largest and more
unfavourablemacroeconomic complicated exercises since
environment, with the traffic the airport opening, and
loss and contraction in involved 300 participants.
all business activities Another highlight adding
resulting in lower profits to the airport’s experience
vs. 2011, the Airport was our welcoming of
Company continued to Emirates’ A380 carrying
maintain profit margins out a full turnaround of
above the average airport their scheduled flight.
industry and other Having obtained the
major Greek companies. official certification for
AIA’s targeted efforts Airbus A380 operations,
were directed towards this was a valuable test
protecting traffic volumes proving the smooth and
and revenue streams, by efficient handling of the
significantly enhancing its aircraft by airport facilities.
incentive policy towards
both aeronautical and In the retail sector, in 2012
non-aeronautical business AIA’s twofold strategic aim
and by providing savings was to deliver a unique
on the cost side. Thus, the airport experience to
Airport Company recorded passengers and visitors,
significant profits during while promoting its retail
2012, i.e. Profit Before partners’ offer, given the
Tax of €97.6 million and a crisis impact on the domestic
proposed distribution of market for the fourth
€79.5 million as dividend year in a row. Focusing
to its shareholders. on activities related to
sales promotion, as well
Within the framework of Dr Ioannis N. Paraschis as to the enhancement
our operational responsibility, Chief Executive Officer of consumers airport
safe, orderly and efficient experience, a series of
airport operations were maintained throughout the activities to support the Shopping Centre’s sales took place.
year, offering a very high level of service, while close As part of the efforts to adapt to the consumer needs and
cooperation with stakeholders ensured the expected high market trends, a number of new concepts, brands, and
level of operational and quality performance. Aiming at brand changes were also implemented. In the property
further improving the overall safety performance, a series business field, although the general market trend
of safety activities were organised, while regarding AIA’s affected AIA’s relevant sector, revenues also witnessed
security operations the high level of the airport’s systems the positive effect from the full-year operation of the
was reasserted by a number of national and international Airport’s Photovoltaic Park.
7