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0 1 . J oint A ddress by the C hairman and the C E O
and 11 new airlines. Our airline support and developmental Dr Yiannis N. Paraschis - Chief Executive Officer
programmes continued throughout 2009 amid the general
economic recession, with a package of competitive incentives
to the carriers who invested through the introduction of
additional and new services in Athens. AIA’s consistent and
active support to its airline-partners was widely acknowledged
by the industry -especially in light of the ongoing crisis- and
rewarded twice during 2009, with top positions at OAG-Routes
Airport Marketing, both on European level during the 2009
European Routes conference in Prague, and globally during
the 15th World Route Development Forum in Beijing. In the
context of promoting travel, it is worth-mentioning that our
free-press publication, “2Board”, was honoured in 2009 with
the Best Airport Magazine Award in the framework of the
Urban Travel Awards of UCityGuides.com.
As regards the Airport Company’s aviation business highlights
for 2009, safe and efficient airport operations along with
high-standard services to airport customers were guaranteed
for another year. The transition to the new Olympic group
of companies was successfully managed, while a number
of special events such as the 17th Ministerial Council of the
Organization for Security and Co-Operation in Europe and
the Bilderberg Club meeting were efficiently handled with
detailed planning and efficient co-ordination. The high level
of safety, readiness, training and coordination of involved
parties in emergency situations was tested through various
simulations, including a series of snow removal exercises
in preparation for potential adverse weather conditions.
In addition, an Airport Pandemic Plan was developed in
cooperation with the airport stakeholders in the framework
of handling the H1N1 Pandemic in close co-operation with
the competent health authorities.
Non-aeronautical activities
Performing under a customer-centric philosophy, Athens
International Airport safeguarded for another year consumer
satisfaction, by offering high quality standards in terminal
and landside operations, at the same time generating high
non-aeronautical revenues.
In the terminal areas, a number of new shops and refurbishments
in the Airport Shopping Centre combined with new commercial
facilities and concepts, improved aesthetics and increased
passenger satisfaction. In the property domain, the main
highlight for 2009 was the inauguration of the Metropolitan
Expo, a major development for our “airport city”. The brand
new exhibition centre welcomed during the year a total of
A N N U A L R E P O R T 2 0 0 9 07
and 11 new airlines. Our airline support and developmental Dr Yiannis N. Paraschis - Chief Executive Officer
programmes continued throughout 2009 amid the general
economic recession, with a package of competitive incentives
to the carriers who invested through the introduction of
additional and new services in Athens. AIA’s consistent and
active support to its airline-partners was widely acknowledged
by the industry -especially in light of the ongoing crisis- and
rewarded twice during 2009, with top positions at OAG-Routes
Airport Marketing, both on European level during the 2009
European Routes conference in Prague, and globally during
the 15th World Route Development Forum in Beijing. In the
context of promoting travel, it is worth-mentioning that our
free-press publication, “2Board”, was honoured in 2009 with
the Best Airport Magazine Award in the framework of the
Urban Travel Awards of UCityGuides.com.
As regards the Airport Company’s aviation business highlights
for 2009, safe and efficient airport operations along with
high-standard services to airport customers were guaranteed
for another year. The transition to the new Olympic group
of companies was successfully managed, while a number
of special events such as the 17th Ministerial Council of the
Organization for Security and Co-Operation in Europe and
the Bilderberg Club meeting were efficiently handled with
detailed planning and efficient co-ordination. The high level
of safety, readiness, training and coordination of involved
parties in emergency situations was tested through various
simulations, including a series of snow removal exercises
in preparation for potential adverse weather conditions.
In addition, an Airport Pandemic Plan was developed in
cooperation with the airport stakeholders in the framework
of handling the H1N1 Pandemic in close co-operation with
the competent health authorities.
Non-aeronautical activities
Performing under a customer-centric philosophy, Athens
International Airport safeguarded for another year consumer
satisfaction, by offering high quality standards in terminal
and landside operations, at the same time generating high
non-aeronautical revenues.
In the terminal areas, a number of new shops and refurbishments
in the Airport Shopping Centre combined with new commercial
facilities and concepts, improved aesthetics and increased
passenger satisfaction. In the property domain, the main
highlight for 2009 was the inauguration of the Metropolitan
Expo, a major development for our “airport city”. The brand
new exhibition centre welcomed during the year a total of
A N N U A L R E P O R T 2 0 0 9 07
