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08. Reporting Framework and Commitment

DMA SO DISCLOSURE ON MANAGEMENT APPROACH SO
Aspects
DMA PR Local communities Fully 3.5 (Investment &
Aspects Engagement figures) / 5.4
(Noise) / 5.7 (Biodiversity) /
6.1 (Action Plan)

Corruption Fully 2.2.1 / 2.2.3 / 8.1

Public policy Fully 2.2.4 / 6.2

Anti-competitive behavior Fully 2.2.1 / 4.4

Compliance Fully 2.2.1 / 4.8 / 5 INTRO / 7.1

DISCLOSURE ON MANAGEMENT APPROACH PR

Customer health and safety Fully 4.6.3 / 4.6.4 / 4.6.5 / 4.7

Product and service labelling Fully 4.7

Marketing communications Fully 6.2

Customer privacy Fully 4.8

Compliance Fully 4.6.3

Business continuity and emergency preparedness Fully 2.2.1 / 2.2.2

Service quality Fully 4.7

Provision of services or facilities for persons with Fully 4.7
special needs

CORPORATE RESPONSIBILITY REPORT 2012
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